How to deal with installation issues when only the Bitdefender Agent is installed

Bitdefender Support


When as it were the Bitdefender Specialist is introducedyou will experience one of the taking after issues:

a) The installer window says “The installation was successful”, but
  • The Bitdefender Installer (step 7 within the establishment article) never shows up and there'sno Antivirus for Mac in your Applications organizer.
  • The Bitdefender Installer is stuck at Downloading, Unloading or Introducing..
b) The installer window says “The installation was successful”, but at that point you get a notice within the beat right corner of your screen saying “Install fizzledIf it's not too much trouble retry introducing from the site”.
The-installation-was-successful

c) The establishment is effective, the module is downloaded, but you’re promoted to log in along with your account and you get this message: “ERROR. For the minute your ask could not be preparedIf you don't mind sign in to undertake again.”
ERROR

In all the circumstances from overcontinue with the steps recorded below:
  1. Capture a screenshot showing the mistake message. We'll require this screenshot afterward, in case you open a Bitdefender ticket.
  2. Restart your Mac in Secure Boot as portrayed in this article.
  3. Utilize Disk Utility and run a To begin with Help to check your disk for mistakes and to repair them.
  • Go to Applications > Utilities and open Disk Utility.
  • Select your startup disk (Mac HD) and press on To begin with Aid 
  • On the off chance that you've got Mavericks 10.9.5 or Yosemite 10.10.5 you'll moreover utilize To begin with Help to repair authorizations
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